How to Put an End to Back Pain and Stiffness - Without Taking Painkillers, Without Risking Surgery and Without Having to Wait to See the GP!

Frequently Asked Questions

Don’t see a particular question on our list?

Feel free to email us at info@physicentrix.ca or call our support line at 514-737-7246.

Our hours are: Monday-Wednesday-Friday, 8am to 8pm, and Saturday’s 8am to 6pm.

Welcome and thanks for trusting us with your health! Please give us a call at 514-737-7246 to speak with us concerning your condition.

We ask that you fill out our Physio Intake Form before your appointment. If possible, send the completed form by email to info@physicentrix.ca or fax to 514-733-7246 prior to your visit.

If you are covered for Physiotherapy services, then yes you can claim these receipts. At Physicentrix, we use Telus eClaims to facilitate coverage through insurance plans. Ask us for details! In certain cases, insurance companies require a doctor’s referral for Physiotherapy consultations. Please check these details in your plan.

We try and make appointments as convenient as possible for you.

We have a busy clinic which is often fully booked, if you have to change or cancel your appointment, we ask that you give us 48 hours notice to avoid a cancellation fee and to allow us the chance to give the appointment to someone else.

We know life gets hectic, so to help you out we always send you regular reminders to make sure everything is still on track.

Please consult our Physiotherapy tab in the main menu above. If you are unsure if your problem can be addressed by us, feel free to give us a call at 514-737-7246.

Absolutely, we use hi-tech computer software and footplate scanning technology called GaitScan™. This allows us to evaluate foot biomechanics and function and recommend custom foot orthotics as needed. Along with specific recommendations from our professional team, orthotics may help manage foot and ankle, knee, hip and lower back problems. Also, they can impact the ease of movement and lower total energy spent walking and running that leads to better wellness and body balance.

Yes, absolutely! We can do both pre-operative screenings and/or prepare a personalized post-operative rehabilitation program. Get in touch with us at (514) 737-7246 and we can discuss specifics for your individual needs.

During your initial visit we will do a full consultation to better understand what seems to be the issue. This involves getting to know precisely what is bothering you, perform specific tests for us to diagnose the issue, and discuss with you what outcome you desire so we can provide specific recommendations so we can best work together to get the results you need. We also regularly track your progress to ensure we are meeting treatment goals and will make changes and provide suggestions as needed. As everyone has different goals and each issue may be slightly variable we provide individualized recommendations that suit your needs and problem. To find out if we are a good fit for each other you can book a FREE Discovery Visit or call us at (514) 737-7246



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